Take orders on WhatsApp — straight from your catalogue
ScanPix lets you take orders on WhatsApp without the chaos of chat threads. Buyers open your catalogue link, add the products they want, and send the order — it arrives pre-written in your WhatsApp and logged in your Orders inbox. Your buyer installs nothing.
WhatsApp orders shouldn’t live in scrollback
WhatsApp is where Indian business happens — but orders typed into chat get lost between good-morning messages, photos and voice notes. You scroll to find what was ordered, retype it for the bill, and hope you didn’t miss one.
Orders buried in chat
What did they want, how many, at which price? It’s three screens up, between two photos.
Retyped by hand
Every order gets rewritten — into a notebook, a bill, a message to the supplier. Mistakes creep in.
No record, no follow-up
There’s no list of pending orders, so follow-ups depend on memory and scrollback.
From catalogue link to confirmed order
The order flow is built into every catalogue you share — structured for you, effortless for your buyer.
Orders arrive in your WhatsApp
The buyer’s order opens as a ready-written WhatsApp message to your number — products, quantities and their details — so the conversation starts with everything in place. WhatsApp catalogues →
An Orders inbox that keeps score
Every order is also logged in ScanPix — on web and in the app — with status you control: new, confirmed, completed or cancelled. Nothing depends on scrollback.
Buyers order without an app
Your buyer opens the link, taps the products they want, enters a name and phone number — done. No install, no account, no friction. The catalogue behind it →
One tap to an estimate
Turn any order into a branded estimate PDF — your letterhead, the items, quantities and totals — ready to send back on WhatsApp. Estimates →
How taking orders works
Share your catalogue
Send the catalogue link or QR code on WhatsApp, or anywhere your buyers are.
The buyer picks and sends
They browse, add products and quantities, and send the order with just their name and number — live order status included.
You confirm and reply
The order lands in your WhatsApp and your Orders inbox. Confirm it, send an estimate, and get on with the sale.
Structured orders, human conversation
ScanPix doesn’t replace the WhatsApp conversation — it makes it start right. The order arrives complete and legible, the buyer can check their order status from a link, and you keep a clean record of every enquiry that came through your catalogue.
- Every order logged with status — new, confirmed, completed.
- Buyer gets a live order-status page, automatically.
- Works with hidden or on-request prices for trade buyers — hidden prices never reach them.
- Each buyer linked to a customer record, new or existing.
Works with the rest of ScanPix
Orders connect your catalogue to the rest of the sale.
Frequently asked questions
How do I take orders on WhatsApp with ScanPix?
Share your ScanPix catalogue link on WhatsApp. Buyers open it, add products and quantities, and send the order with their name and phone number. The order opens as a ready-written message in your WhatsApp and is logged in your Orders inbox with a status you control.
Do my buyers need to install an app to order?
No. Buyers order in the browser from your catalogue link — no app, no account, no sign-up. That’s the point: zero friction for your customer, structure for you.
Where do I see and manage my orders?
In the Orders inbox — on the ScanPix web dashboard and in the mobile app. Each order shows the buyer, products, quantities and captured prices, and moves through new → confirmed → completed (or cancelled) as you act on it.
Can buyers see the status of their order?
Yes. Every order comes with a live status link the buyer can check — order received, confirmed or completed — without messaging you to ask.
Can buyers order from a catalogue with hidden or on-request prices?
Yes. They add products and quantities and send the order or enquiry as usual. Hidden prices are removed before the catalogue reaches them, and their order-status page shows no item prices, so you reply with your price or send an estimate.
What if a product runs out or leaves the catalogue?
Before you share a link, ScanPix points out products marked unavailable so you can make them available or leave them out. Orders are checked against the catalogue’s current products, so a buyer cannot order something that is no longer in it.
Learn more about orders
- Estimate vs quotation vs invoice: what each one is forAn estimate is a likely price, a quotation is a fixed offer, and a tax invoice is the bill. Learn when to send each, and where a proforma invoice fits in.Read more →
- How to make an estimate on your phoneHow to make a professional estimate on your phone — turn a WhatsApp order into a branded estimate PDF with your letterhead, items, quantities, unit prices and totals, in one tap.Read more →
- Price on request catalogue: when to hide prices, and howA price on request catalogue shows products but not prices, so buyers ask you. See when it helps and how ScanPix keeps hidden prices off the buyer’s phone.Read more →
- How to take orders on WhatsApp (without an app)How to take orders on WhatsApp without building an app — share a catalogue link, let buyers pick products and quantities, and receive the order as a ready-written WhatsApp message and in your Orders inbox.Read more →
- The best catalogue app for wholesalers & distributorsWhat wholesalers and distributors need from a catalogue app — targeted product lists, prices, WhatsApp sharing and order records, all in ScanPix.Read more →
- The best catalogue maker app for businessesWhat to look for in a product catalogue maker app — clean shots, branding, prices and easy WhatsApp sharing — and how ScanPix builds one from your phone.Read more →
Turn your catalogue into an order book
Start free — share a catalogue and take your first order today.